Remote monitoring from Technology Managed Services provides real time information about the health of your computer systems.
Even if you have a dedicated IT staff, who is monitoring and supporting your system from 6 P.M. to 8 A.M. ?
Remote monitoring will allow Technology Managed Services to identify critical systems issues such as:
- Server equipment failure
- Power outages
- Significant and unexpected server traffic ( that might be the result of hacking attacks, Trojans, worms, spyware, or other malicious threats)
- Disruption in remote access
- Data back up failure
- and other key events
The sooner an issue is identified the sooner your IT resources can be restored reducing or eliminating interruption to your business and your clients.
An additional Remote Service available is Remote Data Back Up. Even businesses utilizing tape back ups know the issues with ensuring they are rotated on a regular basis, stored off site, checked to ensure the integrity of the back up, and the even greater head ache if you have offices with no on-site IT support or small satelite offices backing up their data.
Data is the only thing in your office that can not be replaced insurance. What would you do tomorrow if you arrived at your office and found that some or all of your key data was lost forever? Would you be able to fill orders, meet client needs, follow up on sales, replace contracts, or even bill your clients?
Remote Data Back Up is the only insurance that data will always be there when you need it.